Latest security alerts
If you've been impacted by a data security breach, you may consider replacing your identification documents or changing your contact details like your phone number or email address. If you have recently updated your contact or banking details since you first provided them to us, please let us know.
You should also consider changing any impacted passwords and ensuring they are not shared with other services or individuals. Always use multi-factor authentication if provided.
Visit Credit Smart for steps to take to protect your credit report if your details have been exposed in a data breach or cyberattack.
For more information on how you can protect yourself from scams, visit ScamWatch.
Stay up to date with the latest scams and fraud warnings for Pepper customers.
Staying safe online
Keep up with the latest security information, safety tips and other useful information to protect you and your assets online.
Cyber safety tips
Report suspicious activity
We take privacy seriously
How we protect you
Security contacts
Need assistance?
Call Customer Service on 137 377 Monday to Friday between 8:00am and 6:00pm to:
- Report a suspicious Pepper message
- Report unusual activity or unauthorised use of your Pepper account
- Report identity fraud
Lost or stolen Visa debit card? Contact the card provider Indue on their 24-hour Visa Card Emergency Hotline 1800 621 199. Get more help with your Visa Debit Card.
Additional Cyber security resources
There are a number of government and not-for-profit initiatives and resources that provide information and updates about cybersecurity risks, trends and staying safe online.
You may also want to register for Stay Smart Online Alert Service, an Australian Government initiative service designed to alert you of new online threats as they are identified.
Visa Debit card is issued by Indue Limited ABN 97 087 822 464 and distributed by Pepper Finance Corporation Limited ACN 094 317 647 and/or through Pepper Money accredited mortgage brokers.
Refer to the Conditions of Use and Target Market Determination (TMD).
