Natural Disaster Financial Relief Options
We understand the impact that unexpected events like floods, bushfires, and other natural disasters can have on your financial circumstances.
We're committed to helping customers dealing with financial hardship and offer a number of payment options which are specifically designed to cater for a customer's changing circumstances. These may include:
- Repayment holidays
- Postponement of payments and fees
- Loan variations
- Redraw of funds
- Additional Support
Our Financial Assistance team are available Mondays to Fridays, 8:30am - 5:30pm (AEST/AEDT).
Want to know more? Visit the financial assistance hub to understand what we offer Pepper Money customers.
We're here to help
If you are experiencing financial difficulty and are unable to afford your loan repayments, groceries or general daily expenses, please apply for financial assistance or contact us on 137 377 to talk about the financial relief options available to you.
Did you know? Pepper Money has committed approximately $250,000 in bushfire relief over the next two years, through a series of short-term and longer-term initiatives that will assist affected communities.
When times are tough, we're here to help
There are always options available to you. Take a look through our hardship and support articles, but if you can't find the answer you're looking for then reach out to us on 137 377.
Information provided is factual information only and is not intended to imply any recommendation about any financial product(s) or constitute tax advice. If you require financial or tax advice you should consult a licensed financial or tax adviser.
All applications for credit are subject to credit assessment, eligibility criteria and lending limits. Terms, conditions, fees and charges apply.
Pepper Money Personal Loans is a brand of Pepper Money Limited. Credit is provided by Now Finance Group Pty Ltd, Australian Credit Licence Number 425142 as agent for NF Finco 2 Pty Limited ACN 164 213 030. Personal information for Pepper Money Personal Loans is collected, used and disclosed in accordance with Pepper’s Privacy Policy & the credit provider’s Privacy Policy.
Pepper Money Limited ABN 55 094 317 665; AFSL 286655; Australian Credit Licence 286655 (“Pepper”). All rights reserved. Pepper is the servicer of home loans provided by Pepper Finance Corporation Limited ABN 51 094 317 647. Pepper Asset Finance Pty Limited ACN 165 183 317 Australian Credit Licence 458899 is the credit provider for asset finance loans.
Pepper and the Pepper Money logo are registered trademarks of Pepper Group Assets (Australia) Pty Limited and are used under licence.
