What to do when the banks turn you down
Having a home loan application turned down happens to thousands of people every year. But if it happens to you, don’t be discouraged - just because you've been turned down by the banks doesn’t mean you can’t achieve your property ambitions or refinance your home loan.
We’ve helped thousands of borrowers in unique situations with our range of flexible home loans. Since we assess you as an individual, we look beyond your credit score to find out why payments were missed, or a default happened. Often there’s a reasonable explanation and we’re here to listen.
Major banks’ existing home loan processes
It’s possible that you may have your application for a loan rejected by a traditional lender because of their current credit policy. These polices can loosen or tighten based on market conditions and their risk management processes.
So whereas you may have had no issues getting a loan from a bank in better economic times, you could be rejected because of a tougher climate.
Another reason that an application may be turned down could be your credit history. Many major banks and traditional lenders use an automated credit scoring process, which means your application might be declined simply because a computer gives your application a score based on your credit history. Non-bank lenders typically offer a more bespoke service.
Non-bank home loan processes
Non-bank lenders, like us, offer a different approach to home loan applications.
Where a bank may decline your mortgage application because you don’t tick all the boxes, many non-bank lenders consider your individual circumstances when assessing home loan applications.
Let’s look at an example. Let’s say that you don't have up to date tax returns because you’re self-employed, which led to a bank rejecting your application because you don’t fit within their loan suitability and credit assessment criteria.
Whereas a non-bank lender, like us, would assess your application individually against our own loan suitability and credit assessment criteria. Each application is assessed on its individual merits, by a person, and not simply judged against an overarching credit score by a computer. So, in this example, it’s possible that your home loan application that had been rejected by a bank, would be approved with Pepper Money.
If you have defaults or judgements against your name, we can still consider your application and you may still be eligible for a Pepper Money Home Loan.
We’re more concerned with assessing why the defaults and judgements occurred, your current means of income, your ongoing ability to repay the loan without incurring financial hardship, where the property is located and the size of your deposit. We assess a range of factors so that we can determine your requirements and objectives for the finance.
We’re here to help
Many borrowers feel overwhelmed once they’ve been declined and then wait years until they pluck up the courage to apply again. But you don't need to wait for a bank to lend to you.
At Pepper Money, we believe everyone has the right to achieve their financial goals and we make it our mission to offer other avenues that traditional lenders may not offer. So contact us today on 137 377 or enquire online about how we may be able to help when the major banks say ‘no’ to your loan application.
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Resources to help with credit issues
It can be tough to recover from a credit event. We've put some resources together to help you get back on-track.
Information provided is factual information only and is not intended to imply any recommendation about any financial product(s) or constitute tax advice. If you require financial or tax advice you should consult a licensed financial or tax adviser.
All applications for credit are subject to credit assessment, eligibility criteria and lending limits. Terms, conditions, fees and charges apply.
Pepper Money Personal Loans is a brand of Pepper Money Limited. Credit is provided by Now Finance Group Pty Ltd, Australian Credit Licence Number 425142 as agent for NF Finco 2 Pty Limited ACN 164 213 030. Personal information for Pepper Money Personal Loans is collected, used and disclosed in accordance with Pepper’s Privacy Policy & the credit provider’s Privacy Policy.
Pepper Money Limited ABN 55 094 317 665; AFSL 286655; Australian Credit Licence 286655 (“Pepper”). All rights reserved. Pepper is the servicer of home loans provided by Pepper Finance Corporation Limited ABN 51 094 317 647. Pepper Asset Finance Pty Limited ACN 165 183 317 Australian Credit Licence 458899 is the credit provider for asset finance loans.
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