Pepper Money lending specialists
Pepper Money lending specialists

Contact Us

Tell us about your situation. The more we learn, the better we can help.

Get in touch with the real-life lending experts

 

Whether you need help with your current loan, or are looking for a new loan to suit your needs, we’re here to help. If you’re an existing customer, then you can manage your loan online or submit an enquiry and we'll get back to you. Otherwise, give us a call and we’ll happily help.

What do you need help with?

A new loan

Need help with a new loan? We understand that everyone’s real-life situation is different. That’s why we keep our thinking flexible. As a non-bank lender, we look at more than just your credit score, which is why we may be able to help when others can’t. 

 

Pick the right option for you below or call us on 137 377

Home loan enquiry

 
Leave your details and we'll aim to call you back within 24 hours. 
We're available Monday - Friday 8am - 6pm (Sydney/Melbourne time) to chat about your home loan needs.
 
If you already have a home loan with us and need assistance, please email us at customercare@pepper.com.au.
 
If you'd like to speak to us sooner, give us a call on 137 377.

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Car loan enquiry

 
If you’re looking for a new car loan, we’d love to help - leave a message for our team below and we’ll get back to you in one business day.
 
We’re available Monday to Friday 8am – 6pm (Sydney/Melbourne time) to talk through your personal loan needs.
 
If you already have a personal loan with us and need assistance, please email us at assetservicing@pepper.com.au.
 
If you'd like to speak to us sooner, give us a call on 137 377.

Please enter first name

Personal information is collected, used, stored and disclosed in accordance with Pepper’s Privacy Policy. All applications are subject to credit assessment, eligibility criteria and lending limits. Terms, conditions, fees and charges apply.

Personal loan enquiry

 
If you’re looking for a new personal loan, we’d love to help - leave a message for our team below and we’ll get back to you in one business day.
 
We’re available Monday to Friday 8am – 6pm (Sydney/Melbourne time) to talk through your personal loan needs.
 
If you already have a personal loan with us and need assistance, please email us at customerservice@pepperlending.com.au.
 
If you'd like to speak to us sooner, give us a call on 1300 108 794.

Please enter first name

Personal information is collected, used, stored and disclosed in accordance with Pepper’s Privacy Policy. All applications are subject to credit assessment, eligibility criteria and lending limits. Terms, conditions, fees and charges apply.

We've got real people, ready to help.

Contact Us

We're available Monday - Friday,
8:00am - 6:00pm (Sydney/Melbourne time) 

137 377

Calling from overseas? +61 2 7227 1555

Financial Support

Need help with your repayments?
Let us know sooner rather than later.

1800 185 914

Calling from overseas? +61 2 7227 1517

An exisiting loan or customer enquiry

We’re here to help. If you’re an existing customer, then you can manage your loan online or submit an enquiry and we'll get back to you. Otherwise, give us a call and we’ll happily help.

 

Access your loan account online

Manage your loan: Access loan details, review transaction history, and update payment and personal information.

Change you existing loan

You can initiate changes to your mortgage or asset finance account using some of the forms available here, without the need to pick up the phone.

Message us and we'll get back to you

If you're looking to manage your loan or access self-service options, log in to my.peppermoney.

Otherwise, send us a message below and we'll aim to get back to you within 2 business days.

Get in touch with us today. We’re here to help

This information is to identify your account with this promotion. It will not be shared with any member you refer to Pepper Money in accordance with the Privacy Policy.

This information is to identify your account with this promotion. It will not be shared with any member you refer to Pepper Money in accordance with the Privacy Policy.

This information is to identify your account with this promotion. It will not be shared with any member you refer to Pepper Money in accordance with the Privacy Policy.

Dependable Text

This information is to identify your account with this promotion. It will not be shared with any member you refer to Pepper Money in accordance with the Privacy Policy.

Preferred contact 

We've got real people, ready to help.

Contact Us

We're available Monday - Friday,
8:00am - 6:00pm (Sydney/Melbourne time) 

137 377

Calling from overseas? +61 2 7227 1555

Financial Support

Need help with your repayments?
Let us know sooner rather than later.

1800 185 914

Calling from overseas? +61 2 7227 1517

Help with loan repayments?

Need help with your loan repayments or worried about managing your repayments in the future? It’s important to contact us early so that we can understand your situation and discuss your options.

Contact Financial Support

Need help with your repayments?
Let us know sooner rather than later.

1800 185 914

Calling from overseas? +61 2 7227 1517

Financial Support Hub

Visit our financial support hub for FAQs and guides to help you understand your situation if you need assistance with your loan repayments. Additionally, we provide contacts to external support services to assist with your financial situation. Financial counsellors offer a free and confidential service through not-for-profit organisations.

A broker enquiry

Are you a broker? Visit the Pepper Money broker website to grow your business with one of Australia's largest non-bank lenders. Access Pepper Broker product options, offers and tools to find your clients' fit.

 

Connect with Sales Support

We’re here to help you and your clients succeed. Our dedicated support team is ready to assist you in finding a home loan, asset finance, personal loan, commercial loan or SMSF loan option to suit a wide range of scenarios.   

Speak with your BDM

Got a deal on your desk you need help with? Or simply have a question about our loan options? Our team of dedicated BDMS are here to support you with all your client’s home, commercial, SMSF, construction and personal lending needs.

Become accredited today

Not yet a Pepper Money broker and want to write loans with us? Simply complete the form here and you can start your journey with us.

Submit a scenario

Got a client you need help with? Get quick, expert assistance on available loan options for those complex situations.

Important information

˅An indicative interest rate and estimated repayments are not a formal approval for a loan, so don’t enter any financial commitments based on it. They are a guide only, based on the basic information you provide and the credit score we obtain for the primary application and is not a suggestion or recommendation of any loan product.

Get in touch with a Home Loan Lending Specialist

Tell us about your situation. The more we learn, the better we can help.